Return Policy

Shipping and Return Policy

Effective Date: 15-10-2024

At Fashion Designers Studio, we strive to provide a seamless shopping experience. This Shipping and Return Policy outlines how we process orders, handle shipping, and manage returns and exchanges.

Shipping Policy

1. Order Processing

  • Orders are processed within 1-3 business days after confirmation.

  • Processing times may vary during holidays or high-demand periods.

  • You will receive a confirmation email with tracking information once your order has been processed.

2. Shipping Methods and Costs

  • We offer the following shipping options:

    • Standard Shipping: 5-7 business days

    • Expedited Shipping:  2-3 business days

  • Shipping costs are calculated based on order weight, destination, and shipping method selected at checkout.

3. Delivery Timeframes

  • Estimated delivery times depend on the shipping option chosen and your location.

  • Delays may occur due to unforeseen circumstances such as weather, customs processing, or carrier issues.

4. International Shipping

  • We ship to india.

  • International orders may be subject to customs duties, taxes, and fees, which are the buyer's responsibility.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your order on our website or the carrier's tracking portal.

6. Failed Deliveries and Returns

  • If a delivery attempt fails due to incorrect address information or inability to contact the recipient, the package may be returned to us. Re-shipping costs will be the buyer's responsibility.

7. Damaged or Lost Packages

  • If your package is lost or damaged during transit, contact us at fashiondesignersstudio@gmail.com immediately. We will work with the carrier to resolve the issue.

Return Policy

1. Eligibility for Returns

  • Items must be returned within  7 days from the delivery date.

  • Items must be unused, unwashed, and in their original condition with all tags and packaging intact.

  • Certain items, such as customized or personalized products, are non-returnable unless defective or damaged.

2. Initiating a Return

  • To initiate a return, contact our customer support team at +91 9492454508 with your order details and reason for the return.

  • Once your return request is approved, you will receive instructions on how to ship the item back to us.

3. Return Shipping Costs

  • The buyer is responsible for return shipping costs unless the item is defective, damaged, or incorrect.

  • We recommend using a trackable shipping method to ensure safe delivery.

4. Refunds

  • Refunds will be processed to the original payment method within 5-7 business days after we receive and inspect the returned item.

  • Shipping fees and any applicable handling charges are non-refundable.

5. Exchanges

  • Exchanges are subject to stock availability.

  • If you wish to exchange an item, follow the same process as initiating a return, and specify the replacement item.

6. Non-Returnable Items

  • The following items are non-returnable:

    • Customized or personalized products

    • Items marked as final sale

    • Undergarments or swimwear (for hygiene reasons)

7. Damaged or Defective Items

  • If you receive a damaged or defective item, contact us within 2days of delivery. We will arrange for a replacement or refund at no additional cost.

Contact Us

For questions or concerns about our Return Policy, please contact us at:

Email: fashiondesignersstudio@gmail.com
Phone: +91 9492454508
Address: JSK Towers, maruthi nagar, Tirupati